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The world has moved online at a fast pace. This rapid shift to the virtual realm – powered by the abundance of computing power, smartphones, IoT and other monumental shifts in technology has ensured that businesses too need to have an online presence in order to stay competitive. As with changes in technology, for a large number of businesses, this shift seems difficult and cumbersome. However, as the benefits of modern technology have proven time […]

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The concept of logistics, of moving goods from one location to another – is as old as human civilization. The advent of proper logistical know-how and strategy is considered vital in warfare – both during the ancient times as well as in the modern day. The onslaught of the industrial revolution, coupled with the advent of assembly-line production ensured that raw material, semi-finished goods, and products needed to be shifted from one location to another. […]

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Introduction For any store, especially an e-Commerce store, returns are a part and parcel of the business. Product returns form a negative aspect of the business where there is not only confusion with regards to the flow of orders and invoicing, but also a large number of redundancies in the order management system. In a perfect scenario, an e-Commerce store should not have any returns for the products being sold – but in reality, the […]

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If you have ventured into this new realm of business called e-Commerce, you would be told by the veterans that the success of any e-Commerce business is measured in terms of orders. How you manage and control the flow of your orders can have a large impact on a large variety of factors in your business. With the right order management flow, your business can run smoothly, with the orders coming in from various channels […]

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Introduction The e-Commerce industry is at the cusp of a major revolution. Just like the upheaval of the early 2000 that caused the dotcom bubble, the current state of e-Commerce is witnessing a major change in how e-Commerce companies, vendors and consumers interact with each other. On one hand, with the introduction of Web 2.0 in 2007, visitors of e-Commerce websites could voice their opinion and change the fortune of vendors on the digital marketplace. […]

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